Terms & Conditions
Last updated: June 2026
Last updated: June 2026
BY ACCESSING AND USING THIS WEBSITE, PLATFORM, AND ASSOCIATED SERVICES, OR BY ACCEPTING THESE TERMS AND CONDITIONS THROUGH ANY METHOD PROVIDED ON THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT CREATE AN ACCOUNT OR USE THE WEBSITE, PLATFORM, OR ASSOCIATED SERVICES.
ARBITRATION NOTICE: UNLESS YOU EXPLICITLY OPT OUT OF ARBITRATION AS PER THE INSTRUCTIONS IN THESE TERMS AND CONDITIONS, YOU AGREE TO RESOLVE ANY DISPUTES ARISING FROM OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE THROUGH BINDING INDIVIDUAL ARBITRATION. THIS MEANS YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION, AS FURTHER EXPLAINED BELOW.
IN THE CASE OF A MEDICAL EMERGENCY, IMMEDIATELY SEEK IN-PERSON MEDICAL ATTENTION OR CALL 911. THE SERVICE IS NOT DESIGNED TO ADDRESS ALL MEDICAL CONDITIONS OR EMERGENCIES.
This website (vyorawellness.com) is owned and operated by VYORA WELLNESS LLC (“VYORA”). The terms “you” or “your” refer to the user of this Website. These Terms & Conditions (the “Terms”) govern the permissible use of our Website and its content. By accessing and using our Website, you agree to be bound by these Terms. If you have any questions, please contact us at support@vyorawellness.com before using the Website.
YOU MUST BE EIGHTEEN (18) YEARS OF AGE OR OLDER AND HAVE THE LEGAL CAPACITY TO CONSENT TO THESE TERMS. IF YOU ARE UNDER THE AGE OF EIGHTEEN, OR IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND ITS ASSOCIATED SERVICES.
VYORA WELLNESS LLC reserves the exclusive right to modify or amend these Terms at any time without prior notice. By continuing to use our Website, you agree to be bound by the most current version of these Terms.
Your access to and use of the Service is governed by this agreement and all applicable laws and regulations. If you do not fully accept and agree to these terms, you must refrain from engaging with, accessing, registering for, or using the Service.
We reserve the right to modify or withdraw any part of this Agreement or the Service at our sole discretion, without prior notice. Any changes will be effective immediately upon publication on the Platform. If you disagree with any part of this Agreement, your only remedy is to stop using the Service.
When you register as a user of our Service, you gain access to a variety of products and services offered directly by us or through third-party medical providers, pharmacies, and other vendors. Our Service enables you to utilize prescription fulfillment services provided by various pharmacies (“Pharmacies”) and may include laboratory services from external entities (“Labs”).
By agreeing to these Terms, you acknowledge and consent to your prescription(s) being processed and transferred among the Pharmacies, and you authorize us to manage these transactions on your behalf. We also facilitate access to several medical groups that provide healthcare services (“Medical Groups”), including any associated Providers.
We do not exercise control over or interfere with the medical practices of the Medical Groups or Providers. Each entity is independently responsible for the medical care and/or treatment they provide to you. Using our Service does not establish a doctor-patient or healthcare provider-patient relationship with us.
Our Service includes products and services provided by third parties, including Labs, Pharmacies, Medical Groups, and Providers (collectively, “Third Parties”). Any interactions with these Third Parties, including transactions, payments, and associated terms, are solely between you and the Third Parties. We are not liable for any loss or damage arising from your use of Third-Party Goods and Services.
You should independently verify any Third Party before engaging in transactions. We are not obligated to resolve disputes between you and Third Parties. By using our Service, you agree to release and indemnify us, our affiliates, and all associated personnel from any claims or damages related to such disputes.
Certain products on the platform require a valid prescription from a licensed provider. When you use the Service, you may provide personal and medical information. Any medical data you share may be protected by state laws and, in some cases, HIPAA if VYORA is deemed a “business associate.” If applicable, your medical information will be handled according to HIPAA and state privacy laws. The Medical Groups and Providers have their own privacy notices which you will receive upon accessing their services.
Our Website and platform provide registered users with access to various programs, products, and services, which may be offered directly by us or through external medical providers, pharmacies, or vendors affiliated with Vyora Wellness LLC (“Company”). The Company may also facilitate access to third-party telemedicine services involving contracted physicians and healthcare professionals (“Providers”).
By accepting these Terms, you acknowledge that Vyora Wellness LLC is not a healthcare provider. Using this Website does not establish a doctor-patient relationship with us; however, it may facilitate such a relationship with a medical group and/or one or more Providers.
Vyora Wellness LLC does not make any guarantees regarding the level of income an affiliate may earn through participation in our program. Earnings depend on various factors. Affiliates are strictly prohibited from making false, misleading, or exaggerated income claims. Affiliates must not make any medical claims or guarantees regarding the efficacy, suitability, or potential health outcomes related to the use of Vyora Wellness products.
Certain products available through the platform require a valid prescription from a licensed healthcare provider. To obtain these products, you must first complete a consultation with one of our partnering providers, who will assess your needs and issue a prescription if appropriate. Once issued, the prescription will typically be filled by one of our partnering compounding pharmacies and shipped directly to your address.
To the fullest extent permitted by applicable law, by using this Website and entering into this agreement, you hereby acknowledge and agree that any and all disputes, controversies, or claims arising out of or in connection with these Terms — including any disputes between you and us, our partnering pharmacies, medical groups, and/or Providers — shall be resolved exclusively through binding, individual arbitration. By agreeing to these Terms, you knowingly and irrevocably waive your rights to a jury trial and to participate in a class action lawsuit or class-wide arbitration.
Informal Resolution: Before starting arbitration, both parties agree to try resolving disputes through good-faith informal conference. If not resolved within 30 days, arbitration may proceed, conducted by a single arbitrator from the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in Dover, DE. The Federal Arbitration Act governs.
Opt-Out: You may opt out of this arbitration agreement within 30 days of agreeing by sending written notice to us. Class actions and representative claims are not permitted.
All communications and materials transmitted to or via this Website, irrespective of the method of transmission, shall be considered non-confidential and non-proprietary. While you maintain ownership rights over these materials, you hereby confer upon us a non-exclusive, perpetual, fully paid, royalty-free, and global right to reproduce, distribute, display, perform, publish, translate, adapt, modify, and otherwise utilize such materials.
For copyright infringement notices under the DMCA (17 U.S.C. § 512(c)), contact: support@vyorawellness.com.
We make every effort to display products as accurately as possible. However, we do not guarantee that colors, features, specifications, and details will be accurate, complete, or current. All products are subject to availability. We reserve the right to discontinue any products at any time. Prices for all products are subject to change.
Please review our Subscription, Refund and Cancellation Policy prior to making any purchases.
The Service may include products or services provided by third parties such as Labs, Pharmacies, Medical Groups, and Providers. Any transactions or interactions with these Third Parties are solely between you and the Third Parties. We are not liable for any loss or damage arising from your use of Third-Party Goods and Services.
If you are a California resident, you waive California Civil Code Section 1542, which protects unknown claims not disclosed at the time of the release.
Please review our Shipping Policy prior to making any purchases.
Occasionally, this Website may incorporate hyperlinks to other websites or social media platforms for your convenience. Once you exit our Website via these links, we have no control over those external websites. We bear no responsibility for the safeguarding and privacy of any information you furnish while visiting such external sites.
You may not access or use the Website and platform for any purpose other than its intended use. By using the Website, you agree not to:
Prior to accessing our Website or making any purchase, you retain the right to seek legal counsel. We assume no liability for your personal actions or choices made before, during, or after the use of our Website. Any misuse or non-use of this information is at your own risk, and you release us from any liability or loss incurred by you or others.
Every effort has been made to furnish accurate and up-to-date information. However, we cannot guarantee the accuracy of content on our Website. To the maximum extent permitted by law, we expressly disclaim any liability for inaccuracies or errors.
VYORA may end your access to the Service at any time, for any reason, without notice. Even after termination, certain provisions of this Agreement — including those about security, prohibited activities, copyrights, trademarks, user submissions, disclaimers, liability, arbitration, indemnity, and jurisdiction — will remain in effect.
If you experience dissatisfaction with your utilization of this Website, platform, or with the Terms set forth herein, your sole and exclusive recourse shall be the cessation of your use of this Website and our platform.
Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no guarantees regarding the accuracy, reliability, or availability of the service and disclaim all implied warranties, including those related to merchantability and fitness for a particular purpose. We are not responsible for any disruptions, errors, or defects in the service. Any claims related to the use of the service must be filed within one year of the event giving rise to the claim.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE, THE PLATFORM, CONTENT OR ANY WEBSITE OR CONTENT LINKED FROM THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
To use our Website and platform, we may seek personal data or information, including your name, email address, phone number, street address, billing information, interests, or other personally identifying information (“Personal Information”). By providing such information, you grant us permission to use and store it. We will use our best efforts to keep your Personal Information safe, secure, and confidential in accordance with our Privacy Policy.
Visiting the Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
Any legal claim or dispute between you and us will be resolved through binding arbitration conducted by a single arbitrator from the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Informal Resolution: Before starting arbitration, both parties agree to try resolving disputes through good-faith informal conference. To begin, send written notice with your contact information and description of the dispute.
Arbitration Process: If not resolved within 30 days, arbitration proceeds in Dover, DE. Each party pays their own legal fees unless required otherwise by law. Opt-Out: You may opt out within 30 days of agreeing by sending written notice to us. Class Action Waiver: All disputes must be resolved on an individual basis. Class actions or representative claims are not allowed.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, vendors, medical groups, contracted Providers and all respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (1) use of the Website, platform, and services; (2) breach of these Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party; or (5) any overt harmful act toward any other user.
This Agreement will be governed by and construed in accordance with the substantive laws of the State of Arizona, without regard to conflict of laws. All disputes arising under or relating to this Agreement shall be brought and resolved in the State Court located in Delaware. The prevailing party in any legal action shall be entitled to recover reasonable attorneys’ fees.
In the event that any clause or provision contained within these Terms shall be deemed invalid or otherwise unenforceable, such portion shall be interpreted in a manner consistent with applicable law and which most closely reflects the original intentions of the parties. The remaining provisions shall remain in full force and effect.
Any failure by the Company to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that right or provision.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at 1(800)952-5210.
You may not assign your rights or obligations under these Terms to any third party. The Company may freely assign its rights and obligations under these Terms. You agree not to sell, resell, reproduce, duplicate, copy, or use for any commercial purposes any portion of this Website without written permission from VYORA WELLNESS LLC.
By viewing this Website and using our platform, you agree not to engage in any conduct or communications in a public setting, including social media, designed to disparage us, our Website, programs, products, or services. For concerns, contact us directly at support@vyorawellness.com.
WEIGHT-LOSS CONSUMER BILL OF RIGHTS & INFORMED CONSENT ADDENDUM
Incorporated into and forming part of these Terms & Conditions
This Weight-Loss Consumer Bill of Rights & Informed Consent Addendum (“Addendum”) supplements and is incorporated into the existing Terms & Conditions of Service governing the use of the Vyora platform, website, and related services. This Addendum applies to all patients participating in weight-management, metabolic-health, nutrition, wellness, and medication-assisted weight-loss programs offered through independent licensed healthcare providers utilizing the Vyora platform. In this Addendum, “Vyora” refers to Vyora Wellness LLC, which operates the brand and technology platform; clinical services are provided by independent licensed healthcare providers, and any medications are dispensed by licensed pharmacies.
NOTHING IN THIS ADDENDUM REPLACES OR SUPERSEDES THE EXISTING TERMS AND CONDITIONS OF SERVICE EXCEPT AS EXPRESSLY STATED HEREIN.
IMPORTANT HEALTH NOTICE
WARNING:
Rapid weight loss may cause serious health problems. Rapid weight loss generally refers to weight loss exceeding one and one-half (1.5) to two (2) pounds per week or more than one percent (1%) of total body weight per week after the second week of participation in a weight-loss program.
CONSULT YOUR PHYSICIAN
Patients are encouraged to consult with their personal physician or another qualified healthcare provider before beginning any weight-loss, metabolic-health, nutrition, or medication-assisted program.
LONG-TERM LIFESTYLE CHANGES
Only permanent lifestyle changes — including healthier nutrition choices, behavioral modifications, physical activity, and adherence to provider recommendations — are generally associated with long-term weight management success.
PROVIDER QUALIFICATIONS
Information regarding the qualifications, licensure, and credentials of participating healthcare providers, clinicians, dietitians, nutritionists, or other applicable professionals is available upon request, subject to applicable legal and privacy limitations. Where required by applicable state law, you have the right to know the name, address, and qualifications of the dietitian or nutritionist who has reviewed and approved the weight-loss program.
PHARMACY DISCLAIMER
Prescription fulfillment is performed by independent licensed pharmacies. Shipping times are estimates only and may vary due to pharmacy operations, inventory availability, weather conditions, regulatory requirements, and carrier delays.
Patients participating in Vyora programs have the right to:
The patient acknowledges and understands the following:
Vyora does not practice medicine and does not direct or control the independent medical judgment of licensed healthcare providers. All prescribing decisions, treatment recommendations, diagnoses, medical evaluations, and determinations regarding patient eligibility are made solely by independent licensed healthcare providers or provider groups. Vyora does not employ the treating providers and does not receive any fee that is contingent on a particular prescribing or treatment decision.
Vyora operates its services on a strictly self-pay and cash-pay basis for programs and services offered through the platform.
Patients acknowledge and understand that Vyora and participating providers do not accept, bill, submit claims to, participate in, or seek reimbursement from Medicare, Medicaid, TRICARE, or other federal or state government healthcare programs for applicable weight-management, wellness, metabolic-health, nutrition, or related services unless expressly stated otherwise in writing. Patients are solely responsible for payment of all applicable fees, charges, memberships, consultations, laboratory services, prescriptions, supplements, and ancillary services.
Patients who are beneficiaries of Medicare, Medicaid, TRICARE, or another government healthcare program acknowledge that they are purchasing these services outside of, and without any claim to, such programs. Upon request, patients may receive an itemized estimate or summary of anticipated service costs via email for informational purposes only.
Patients acknowledge that they are responsible for determining whether any services may qualify for reimbursement through a private insurer, health savings account (HSA), flexible spending account (FSA), or other third-party benefit arrangement. Vyora makes no representation or guarantee regarding reimbursement eligibility.
If the patient enrolls in a recurring membership or subscription, the patient expressly authorizes Vyora (or its authorized payment processor) to charge the patient’s payment method the applicable recurring fee at the stated interval until the patient cancels. The subscription will automatically renew at the then-current price unless the patient cancels before the next renewal date. The patient may cancel at any time, without penalty, using the cancellation method available in the patient’s account or by contacting Vyora at 602-345-0037. Any statutory cancellation or refund rights available in the patient’s state apply and control to the extent they provide greater protection.
The patient consents to receive care through telehealth, including evaluation, consultation, and treatment by licensed providers using secure electronic communications. The patient understands the potential benefits and limitations of telehealth, that a provider may determine that telehealth is not appropriate and recommend in-person care, and that in the event of a medical emergency the patient should call 911 or seek immediate in-person care.
This Addendum is intended to support compliance with applicable state weight-loss consumer protection and telehealth laws in the states where the program is offered. Where any such law grants the patient greater rights than this Addendum — including any mandatory cancellation, refund, or disclosure right — that law controls. This Addendum supplements and is governed by the Terms & Conditions of Service; in the event of a conflict, the provision providing the greater consumer protection or the more specific legal requirement controls. If any provision of this Addendum is held unenforceable, the remaining provisions remain in full force and effect.
By utilizing the Vyora platform and participating in any weight-management or metabolic-health services, the patient acknowledges that they have reviewed and understood this Addendum, have had the opportunity to ask questions, and voluntarily consent to participation in the program and any provider-directed treatment plan.
Provided to support compliance with applicable state weight-loss consumer protection laws, including Section 501.0575, Florida Statutes (for Florida residents).
For any questions regarding our Terms & Conditions, please contact us at:
VYORA Wellness LLC
9382 E. Bahia Dr., Suite B101
Scottsdale, AZ 85260
Email: support@vyorawellness.com
For inquiries related to pharmacy services, please reach out to:
VIOS Pharmacy
31035 Schoolcraft Rd, Livonia, Michigan 48150
Toll Free: 800.518.9831